Privacy & Data Protection
Your privacy is sacred. We believe in transparent data practices, rigorous encryption standards, and giving you absolute control over your personal data.
1Our Privacy Commitment
Matchkoo Inc. ("Matchkoo", "we", "our", or "us") operates the Matchkoo football prediction platform. We respect your fundamental right to data privacy and are committed to safeguarding personal information collected through our web applications, APIs, and services.
2Information We Collect
We collect only the data necessary to provide a smooth, secure, and competitive gaming experience:
- Account Information: Name, username, email address, password hash, preferred gender (for avatar customization), and preferred team affiliations.
- Gameplay & Activity: Submitted match predictions, confidence percentages, boost activations, XP accruals, global and mini-league ranking histories, and ɌØ coin transactions.
- Reward Fulfilment Data: Shipping address and contact information provided strictly when redeeming physical merchandise or vouchers from the Prizes Shop.
- Technical Data: IP address, browser type, device identifiers, session cookies, and basic operational telemetry to prevent fraud and account duplication.
3How We Use Your Information
Your data is processed strictly for legitimate platform operations:
- Calculating and updating live match predictions, global leaderboards, tier badges, and weekly challenges.
- Managing user accounts, password recovery, secure authentication, and active session tokens.
- Delivering Prize Shop rewards and digital redemption voucher codes.
- Enforcing Fair Play rules, preventing automated prediction bot networks, and detecting multi-account farming.
6Security Standards & Data Retention
All platform communication is secured using HTTPS with TLS 1.3 encryption. Passwords are hashed using salt-fortified bcrypt algorithms. We retain your account data for as long as your account remains active. Upon requested account deletion, personal data is permanently purged from active databases within 30 days.
7Your Privacy Rights (GDPR / Global)
Regardless of your country of residence, you possess the following rights:
- Right to Access: View and request a copy of your stored account and prediction records.
- Right to Rectification: Edit your profile details, avatar, or club preferences at any time.
- Right to Erasure ("Right to be Forgotten"): Request full deletion of your account and associated personal data.
8Protection of Minors
Matchkoo does not knowingly collect personal identifiable information from children under the age of 13. If we discover that an account has been registered by a child without verifiable parental consent, we will promptly delete the account.
9Contacting our Privacy Team
For questions regarding data processing, privacy inquiries, or deletion requests, please contact our Data Protection Officer at: